Emergency Loss of Supply

24 hours a day - 365 days per year

Central Networks Eastern Region	0800 056 8090
Central Networks Western Region	0800 328 1111

General Enquiries

8.30am to 5pm - Monday to Friday  

Central Networks East and West Region	0800 096 3080

Customers who are hard of hearing

If you are deaf or hearing impaired and are using a textphone, you can call any of these numbers and dial 18001 before you dial the Central Networks number. The 18001 informs the telephone network that a call is being made from a textphone and the RNID Typetalk Operator will then join the line.

If you feel we have not provided you with a satisfactory service please use the Online Complaints and Compliments form using the link on the right-hand side.

For General Enquiries please use the Contact Central Networks form using the link on the right-hand side. However to inform us of a loss of supply please use the relevant emergency telephone number for your region.

Contact CableSafe

To request more information about CableSafe please use the link on the right-hand side

Customers who don't speak English

If you do not speak English and wish to contact us please do so using our usual contact numbers. After you inform our call handling agent of your native language they can put you through to our special language line where you can speak to one of the multilingual operators proficient in over 100 languages.